Privacy Policy

1. Introduction

At Steepworks (“we,” “our,” or “us”), we’re committed to protecting your privacy. This policy explains how we handle information when you use our AI-powered platform at steepworks.com (the “Service”). We collect only what we need to deliver helpful, personalized experiences while keeping your data secure.

2. Information We Collect

We collect two main types of information to deliver and improve the Service:

Personal Information

• Name and email address provided during registration.
• Google account details when signing in with Google OAuth.
• Optional details such as education level or subjects of interest.

Usage Information

• Tasks, files, and notes you upload to the Service.
• Conversations and activity history generated within the platform.
• Workflow progress, performance metrics, and usage patterns.
• Device details, IP address, and browsing metadata for security and improvements.

We do not collect sensitive data unrelated to the Service. Payment details, when needed for premium features, are handled by secure third-party processors.

3. How We Use Your Information

We process data to provide and enhance your learning experience:

• Deliver personalized AI tutoring, quizzes, and study tools.
• Track progress and offer tailored recommendations.
• Improve AI models through aggregated, anonymized insights.
• Send account updates, learning tips, or support communications.
• Maintain platform security and prevent misuse.
• Comply with legal obligations.

We do not use your data for unrelated advertising or profiling.

4. Data Sharing and Disclosure

We never sell or rent your personal information. We may share data with:

• AI providers (e.g., Claude, Gemini) to process queries under strict confidentiality agreements.
• Trusted service partners for hosting, analytics, or payments—each bound by contracts to safeguard your data.
• Legal authorities, when required to comply with laws or protect user safety.
• Successors in the event of a merger, acquisition, or sale, subject to continued privacy protections.

5. Data Security

We use administrative, technical, and physical safeguards to protect your information, including:

• Encryption for data in transit (HTTPS) and at rest.
• Secure authentication and access controls.
• Regular vulnerability scanning and patching.
• Restricting internal access to authorized personnel only.

No system is completely secure, but we work hard to protect your information. Please alert us immediately if you suspect unauthorized activity.

6. Your Rights and Choices

You remain in control of your data. You may:

• Access or export your information via account settings.
• Update or correct account details at any time.
• Delete your account and associated data (some anonymized aggregates may remain).
• Opt out of non-essential emails.
• Manage cookies and tracking through your browser tools; we rely on essential cookies for core functionality.

Residents of the EU/UK (GDPR) and California (CCPA/CPRA) may have additional rights, including data portability and the right to opt out of certain processing. Contact us to exercise these rights.

7. Children’s Privacy

Steepworks supports learners of all ages. For users under 13 (or under 16 in certain regions), we require verifiable parental consent during signup. We limit data collection to essentials, avoid advertising, and allow parents or guardians to review, update, or delete their child’s data. We comply with COPPA and similar regulations.

8. Data Retention

We retain information only as long as necessary to provide the Service:

• Active accounts remain until deleted or inactive for two years.
• Backups and legal records may persist for up to six months after deletion.

Submit a deletion request at any time—we will confirm once removal is complete.

9. International Data Transfers

If you access the Service from outside the United States, your data may be transferred to U.S. servers. We implement safeguards, such as Standard Contractual Clauses, to ensure your information receives equivalent protection regardless of location.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will post the revised version with a new “Last Updated” date and notify you via email or in-app messages for significant changes. Please check this page for the latest information.

11. Contact Us

Reach out with privacy questions or requests:

• Steepworks Support — [email protected]
• Website — https://steepworks.com