Legal

Privacy Policy

Effective and last updated: July 21, 2026

1. Introduction

This policy explains how Steepworks collects, uses, and protects information.

2. Information We Collect

  • Personal information: account and contact details you provide.
  • Usage information: workflow activity, logs, uploads, and operational metadata.
  • Technical information: device, browser, IP address, and security events.

3. How We Use Information

  • Operate, secure, and improve the service.
  • Provide support and service communications.
  • Measure reliability, quality, and cost behavior.

4. Cookies and Similar Technology

We use essential session and security cookies to sign users in, maintain account state, prevent abuse, and support product functions. A persistent sign-in cookie is set only when a user chooses to stay logged in.

5. Data Sharing and Processors

We do not sell personal information. We use service providers for infrastructure, email delivery, payments, monitoring, and other functions needed to operate Steepworks. Customer content is sent to an AI provider only when an authorized product or engagement workflow invokes that provider. We may also disclose information when required by law or to protect the service, our customers, or others.

6. Retention and Security

We retain information while it is needed to provide the service, meet contractual or legal obligations, resolve disputes, and maintain security records. We use administrative and technical safeguards; integration credentials stay server-side, and application data is scoped to the relevant customer account and authorized processors.

7. Your Requests

You may ask to access, correct, or delete personal information associated with you. Some records may need to be retained for security, contractual, or legal reasons.