Available
Customer engagement
Remember every customer.
One record for every customer: what they asked, bought and booked, with support and follow-up that pick up where the last conversation ended.
Customer engagementSolutions · Software products
Turn what you know into software you sell.
A service you already deliver, built as a product with accounts, billing, permissions and the operations behind it, on the platform we use for our own products.
Available Managed Build or Co-Build
The problem
The service is understood. The product is not.
A business with a repeatable service wants to sell it as software. The service is understood; the product is not: who the accounts are, what each role can see, how billing works, how support runs and how email, identity and payments fit together.
Generic SaaS starter kits give you a login page. They do not give you a customer record, delegated access for agents, or a way to run the business behind the product.
What Steepworks builds
Built on the blocks we use for our own products.
We build the product on the same blocks we use for our own: a customer engagement application, an identity and delegated-access service, and an email engine for agents. Each one started as a need in our own business and became software others can use.
Your product gets accounts, roles, billing, support and the customer record from the start, with agent access designed in rather than bolted on. We agree what is yours and what is shared platform before work begins.
Start a product briefThe building blocks
this one uses.
Available per project
AI workflows
Put agents on the routine.
Inquiry to follow-up, order to fulfilment, booking to reminder. Built as workflows, with agents on the routine steps and your team approving what matters.
AI workflows
Available per project
Backoffice operations
Run the back office in one place.
Schedules, stock, staff and the records behind them, in the same system as your website and customers instead of three spreadsheets.
Backoffice operations
Pilot
Analytics engine
See the whole business.
Website analytics and operating records in one place you own, with dashboards for your team and the same data for your agents.
Analytics engineA first project.
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01
Define the product
The accounts, the roles and the one workflow a customer pays for.
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02
Build the core
Sign-in, the customer record, the first workflow and billing, with a preview at each milestone.
-
03
Launch to first customers
Release, support and the operations screens your team runs it from.
Illustrative scope. We agree the features, integrations and proposal price with you before work begins.
What we have built.
More of our workBuilt by Steepworks · Portfolio
Merrily
Customer engagement: relationships, conversations, support and campaigns, used by Steepworks and available on its own.
Explore the projectBuilt by Steepworks · Service
Identity and delegated access
Who a person or agent is, who it represents and what it may do, checked before it acts.
Built by Steepworks · Service
Email engine for agents
Mailboxes agents can send from, receive into and work through, with each message threaded to the customer and every send under the customer's consent and grants.
Our own products and client work in progress. Project examples describe our work, not measured business results.
For you.
With you.
Managed Build.
We do it for you. Our team and agents lead and implement your website or application, with a scope and build price you agree.
- A team to shape and deliver the work
- A working preview to review together
- Code, handover and an agreed next step
Co-Build.
We do it with you and your agents. Our team contributes to the build alongside yours, with clear responsibilities and a price for our part of the work.
- Your agent, your repository and your provider account
- A preview, code changes and verification evidence
- You approve spending and accept the result
Co-Build is a shared engagement with our team. The automated agent request-to-preview integration is planned. Developer & agent guide
Let’s build something
useful for your business.
Tell us what you need. We’ll agree the scope and proposal price with you.