Case 02 ยท Representative use case
A WordPress site serves thousands of users, but its member experience, workflow, and reporting are limited by modules that were never designed to work together.
Who this is for
A business owner or product lead has already earned a real audience. They need to improve the customer experience without asking a collection of WordPress plugins to become their application platform.
The constraint
The public site may still be valuable, but customer accounts, permissions, content rules, payments, and staff workflow are held together by plugin settings and manual repair. Each new need creates another integration risk. The team needs a path that protects the useful content and customer relationships while moving the critical work into owned product code.
What changes
Create a staged replacement: preserve the public paths that work, introduce a dedicated customer and operator application, and retire the brittle modules only when their replacement is ready.
First release
Discovery
