Request
Customers ask for a concrete improvement, workflow, page, report, import, or integration.
Changes
Changes is the resident-developer loop.
Boards are meant to grow. Changes gives customers a monthly path for useful product work: small app improvements, new workflows, agent surfaces, imports, integrations, and fixes.
Build
Work lands as normal Rails app code with tests, not as disconnected configuration or a remote workflow bolted onto the side.
Conform
Kernel contracts and app tests keep the fleet upgradeable while each Board grows in its own direction.